A support at
every stage of your activity.
Technical support, training, after-sales service, RTK subscriptions and additional services — Syslor supports you at every stage to keep your teams performing both in the field and in the office.
The best accuracy
in the field
To guarantee the best precision in the field, Syslor relies on recognised RTK partners known for the reliability of their corrections and the density of their network. We support you in choosing the offer best suited to your needs and your job sites.
An RTK subscription gives you real-time access to the differential corrections needed to achieve centimetre-level accuracy with your Proteus GNSS receiver. Syslor works with the leading operators in the French market to offer you optimal coverage, regardless of the location of your job sites.
A responsive team,
always available
Our telephone support is available Monday to Friday to assist you, whether you are a field operator or a surveyor. We are reachable for any need related to our solutions.
Your equipment kept
in optimal condition
Our after-sales service ensures your equipment is kept in optimal condition with fast and professional interventions.
- Full diagnostic
- Software update
- Software update
- Parts replacement if necessary
- Accuracy certification renewal
- Return shipping costs
- Receiver accuracy verification
- Battery replacement if necessary
- Accuracy certification renewal
- Software upgrade
- Cleaning and return of the receiver
Le Proteus GNSS receiver comes with a 1-year warranty from its purchase date. Beyond this period, our repair and servicing options remain available to ensure the longevity and performance of your equipment. In the event of an intervention, only the GNSS receiver or the affected parts are covered, in order to simplify returns and minimise inconvenience for the user.
Get the most
out of your Syslor tools
Tailored training, adapted to your needs and available in person or remotely — delivered by our expert surveyors.
Remote training
3 hours of standard training delivered by our surveyors on Syslor applications remotely. Ideal for a quick and independent onboarding of your tools.
On-site training
A full day of training for a group of up to 5 people, delivered by our surveyors, covering: receiver setup, application connection and use, web portal, and drawing interface for complete mastery of Syslor solutions.
To find out our rates, contact us.
Comprehensive support
for your Syslor solutions
With your Syslor subscription, you benefit from a full range of professional services to support you in digitalising your operations.
As-built survey plan drafting
Based on your videos captured with EasyScan (point cloud), our surveyors draft your as-built survey plans.
Conversion key to augmented reality model
Development of a specific conversion key to customise your imports of a given file type readable in AR.
Visualisation of your point cloud in augmented reality
From a photogrammetric survey carried out via EasyScan, conversion to an immersive format.