Our services
Much more than a suite of applications: a complete ecosystem of services designed to optimize your day-to-day operations.
RTK subscriptions
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Learn moreAfter-sales
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Learn moreRTK subscriptions
To ensure the highest level of accuracy in the field, Syslor relies on RTK partners recognized for the reliability of their correction services and the density of their network coverage. We support you in selecting the solution best suited to your needs and project requirements.
For pricing information, please contact us.
Hotline & Technical Support
Our phone support is available from 8:00 a.m. to 6:00 p.m., Monday to Thursday, and from 8:00 a.m. to 4:00 p.m. on Friday.
We are available to assist you with any need, whether you are a field operator or a surveyor.
Assistance across all applications and the Syslor portal
Technical support for the Proteus GNSS receiver
Onboarding and user guidance
Troubleshooting and technical issue resolution
For pricing information, please contact us.
After-sales service
Our after-sales service ensures your equipment remains in optimal working condition, with fast and professional interventions.
Receiver repair
Diagnostics
Software updates
Replacement of parts when necessary
Precision certification renewal
Return shipping costs
Receiver inspection
Receiver accuracy verification
Battery replacement if necessary
Precision certification renewal
Software upgrade
Cleaning and return of the receiver
The Proteus GNSS receiver is covered by a one-year warranty from the date of purchase. Beyond this period, our repair and inspection services remain available to ensure the longevity and performance of your equipment.
In the event of service intervention, only the GNSS receiver or the affected components need to be returned, simplifying the process and minimizing constraints for the user.
For pricing information, please contact us.
Training
Gain full control of your tools with our tailored training programs, customized to your needs and available both on-site and remotely.
Remote training
A standard 3-hour remote training session delivered by our surveyors on Syslor applications.
On-site training
A full-day training session for a group of up to 5 participants, delivered by our surveyors, including: receiver setup and handling, connection and use of the applications, web portal overview, and drawing interface training for complete mastery of Syslor solutions.
Our training materials and tutorials are also accessible through the Syslor portal.
For pricing information, please contact us.
Comprehensive support for your Syslor solutions
With your subscription, you benefit from a comprehensive range of professional services designed to support the digitalization of your operations.
As-built plan drafting
Conversion key to augmented reality model
Development of a dedicated conversion key to customize your imports from the same file type for augmented reality viewing.
Visualization of your point cloud in augmented reality
For pricing information, please contact us.